Your privacy is important to us. We want you to feel comfortable using Milehihost
services. Because we gather certain types of information about the users of Milehihost's
network, we feel you should fully understand what information we gather and how
we use that information. Milehihost employees are required to familiarize
themselves with this privacy policy as a condition of their employment, and any
employee violating the policy is subject to disciplinary action.
What Information Does Milehihost Gather?
When you register for a Milehihost account, Milehihost obtains contact
information, such as your name, address, and phone number, as well as payment
information, such as your credit card number. When you use Milehihost's service,
our systems record information about your session, such as the dates and times
of use, and the specific Internet address assigned to you. Milehihost also
tracks requests you make for information on Milehihost's products and services,
and responses you provide to Milehihost surveys. Finally, Milehihost keeps
records of your payment history and communications you have with Milehihost's
support team. Except in extraordinary circumstances (when we receive a court
order, to protect the company's rights or property, or in emergencies where
someone's safety is at risk), Milehihost does not keep track of what sites you
visit when you are using the service.
What Does Milehihost Do With This Information?
Milehihost uses the information it gathers in order to provide you with the best
online experience possible. As you might expect, contact information is used to
contact you concerning your account and our company. Payment information is used
to validate your identity and to bill you for the services and products you
order. Information on your online sessions is used to allocate system resources
and to ensure compliance with Milehihost's Terms of Service Agreement.
Information on your communications with Milehihost's support team is used to
address the issues raised by your communications. In addition, Milehihost
regularly sends out mailings regarding the operation of its service and other
goods and services that it believes may be of interest to you. You may request
that Milehihost not send you mailings relating to other goods and services at
the URLs listed in this section or send an e-mail to privacy@Milehihost.com.
You may also request that Milehihost not send you its own newsFLASH newsletter
at home.Milehihost.net/support/optout_newsflash.html
for Milehihost.net users. MilehihostHost customers may opt out of receiving
communications by adjusting their preferences in the Administrator's Control
Panel:
- Choose "Manage Users."
- Click on a user.
- In the Miscellaneous section, change the Receive Newsletter setting to
"No."
Milehihost reserves the right, however, to send bulletins and other important
information regarding the service at its discretion.
Does Milehihost Share Subscriber Information With Third Parties?
Milehihost may provide certain affiliates with the names, addresses, and e-mail
addresses of subscribers to particular services so that these affiliates may
contact subscribers regarding products and services of interest. You may request
that Milehihost not share your information with its affiliates by sending an
e-mail to privacy@Milehihost.com. Milehihost
otherwise will not share or disclose information regarding its subscribers
except (i) when we receive legal process such as a court order; (ii) when
reasonably necessary to protect the company's rights or property; or (iii) in
emergencies where someone's safety is at risk.
You should be aware, however, that any information that you disclose in a
public space such as a chat room, bulletin board, or personal Web site, is
freely available to anyone else visiting that space. Milehihost cannot safeguard
any personally identifiable information you disclose in these locations, nor can
it ensure that information you voluntarily supply to third parties remains
private. Please review the privacy policies of third party sites you frequent to
ensure that your privacy preferences are respected.
How Can I Correct or Update the Information?
To request a copy of the contact Milehihost has on your account, send an e-mail
request to privacy@Milehihost.com.
You may correct that information as appropriate by returning a message to the
same address. Please keep in mind that under Milehihost's Terms of Service
Agreement, subscribers are required to provide Milehihost with current contact
and billing information. Milehihost may require a copy of a government issued
form of identification before disclosing billing information or before making
changes to the billing or contact information on an account.
What Happens to the Information if I Leave Milehihost?
If you ever leave Milehihost, Milehihost will normally delete your personally
identifiable account information six months after the account is cancelled,
unless we are under a legal obligation to retain it. We preserve account
information for this short period of time in the event you wish to reactivate
your account and retain your previous e-mail address. However, in the event of
any accounting irregularities, Milehihost reserves the right to retain your
contact and billing information as necessary to resolve the matter.
Changes to This Policy and Questions About Privacy
Milehihost reserves the right to make changes to this policy. Those changes will
become effective 30 days after notice of them is posted here. If you have any
questions about this privacy policy, please send them via e-mail to privacy@Milehihost.com.
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